Skip to content
Enjoy Free Shipping when you spend $35 or more
Enjoy Free Shipping when you spend $35 or more

Privacy policy

Privacy Policy for DelightfullyHot.com

Last Updated: August 10th, 2023

Thank you for visiting DelightfullyHot.com (referred to as "the Website," "we," "us," or "our"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you interact with our website. By accessing or using the Website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) from users of the Website.

Personally Identifiable Information (PII)

The PII we may collect includes, but is not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Account credentials

Non-Personally Identifiable Information (Non-PII)

The non-PII we may collect includes:
- Browser type and version
- Device type
- IP address
- Pages visited on the Website
- Clickstream data
- Referring website

How We Use Your Information

We may use the collected information for various purposes, including but not limited to:
- Processing and fulfilling orders
- Sending order and shipping confirmations
- Providing customer support
- Personalizing user experience
- Conducting market research and analysis
- Sending promotional offers and newsletters
- Detecting and preventing fraud
- Improving the Website's functionality and security

Information Sharing

We may share your information with third parties in the following circumstances:
- With service providers to facilitate order processing and shipping
- With payment processors to process payments securely
- For legal compliance, such as responding to legal requests and preventing fraud
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

Your Choices

You have the right to:
- Access, update, or delete your PII by logging into your account
- Opt-out of receiving marketing communications by following the instructions provided in the email or contacting us directly
- Disable cookies through your browser settings, though this may impact your browsing experience

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we discover that we have collected information from a child, we will promptly delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the beginning of the policy indicates the most recent revision. We encourage you to review the policy periodically.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at hello@glennfoodco.com.

Our privacy practices at DelightfullyHot.com are designed to be comparable to organizations larger than ours, which are known for their commitment to user privacy and data protection. We prioritize the security of your information and strive to provide transparency in how we collect, use, and share your data.
SMS Consent
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.